Frequently Asked Questions
Everything you need to know about our aviation-inspired timepieces.
Where do you ship from and how long does delivery take?
We ship from multiple global fulfillment centers. Orders are typically processed within 1-2 business days, with standard shipping taking 3-7 business days depending on your location.
What is the warranty period for AVI-8 watches?
Every AVI-8 timepiece is covered by a 2-year international warranty from the date of purchase, covering manufacturing defects and movement issues.
Are AVI-8 watches water-resistant?
Yes, most of our watches have a water resistance rating of 5 ATM or 50 meters, making them suitable for everyday use and light swimming, though we recommend keeping leather straps dry.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn timepieces in their original packaging. Please ensure all protective films are intact to be eligible for a full refund.
What types of movements are used in AVI-8 watches?
We utilize high-quality Japanese movements, including both precision Mecha-Quartz chronographs and reliable Automatic movements, depending on the specific collection.
Can I purchase replacement straps for my watch?
Absolutely. We offer a wide selection of genuine leather, nylon, and stainless steel straps in our accessories section to help you customize your timepiece.