Returns & Exchanges
We want you to be fully satisfied with your AVI-8 timepiece, which is why we offer a 30-day return window for items in original, unworn condition with all packaging intact. Please note that return shipping costs and any original delivery fees are non-refundable.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Timepiece
Carefully place the watch in its original presentation box, ensuring all manuals, warranty cards, and protective films are included to avoid restocking fees.
Ship the Item
Affix the provided prepaid shipping label (if applicable) or use a tracked courier service to send the package back to our international distribution center.
Inspection and Refund
Once our technicians verify the watch's condition, we will process your refund or dispatch your exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing